Orders are usually processed within 3 to 5 business days. This timeframe may vary depending on order volume or the time of year. See our shipping policy

Items with a 50% discount or more are non-refundable and non-exchangeable, whether purchased online or in-store. See our return policy

Once shipped, your order is delivered within an average of 2 to 7 business days in Quebec and Ontario, depending on your region and the carrier. See our shipping policy

No. At the moment, Hugo Strong only delivers to Canada. Shipping addresses must be valid and located in Canada, and no international deliveries are made. See our shipping policy

Yes. Delivery is free for all purchases of $100 or more before taxes, in Quebec (except Lower North Shore) and Ontario.

As soon as your package is shipped, you will receive a confirmation email containing a tracking number. You can access it directly to track the delivery progress. See our shipping policy

You can return any item within 15 days of receipt, provided it is new, unworn, and in its original packaging. See the return policy for the address and full procedure.

Exchanges are not offered online. If you would like a different size or color, simply return your item and place a new order. See our return policy